Every battery you can’t physically account for is capital, compliance and a customer install at risk.
The rebate boom means more stock, more handoffs and more serials to prove. HostMetric gives OpenSolar-connected retailers physical custody of every battery — from warehouse to installer to install — so “the system says we have it” is never the answer on install day.
Battery stock gets risky when the system says one thing and the warehouse says another.
Most systems can show that a battery exists or has been allocated. The operational risk is knowing whether it has been physically received, moved, scanned out, held by the installer, returned, quarantined or made truly available for the next job.
Sold
The customer has accepted the quote, but the battery may not be physically available yet.
Allocated
The job has stock assigned, but the unit may not be in the right location.
In transit
The battery has left one custody point but has not been confirmed at the next.
Installer custody
A person or crew has collected stock, but returns and unused units can become unclear.
Returned
A failed install, damaged unit or leftover battery needs condition, reason and next action recorded.
Existence is not custody. Allocation is not availability.
The visibility comes from separating the states that usually get blurred together. HostMetric turns each handoff into a clear custody state your operations team can trust.
Quote accepted to install readiness.
OpenSolar remains your design, quoting and proposal workflow. HostMetric complements it by creating the physical custody layer around allocation, fulfilment, installer handoff and reconciliation.
The project moves from sales intent to operational fulfilment.
The correct unit, SKU or serial is linked to the install job.
Warehouse, 3PL or branch receipt is captured.
The handoff to person, crew or subcontractor is recorded.
Ready status is confirmed before the customer install date.
Installed, returned, damaged or quarantined stock is reconciled.
See the proof, risk and next action at every critical handoff.
HostMetric turns ambiguous battery movements into clear operational signals — what should have been captured, what is now at risk and what the team needs to do before the issue reaches install day.
Warehouse scan-out
A battery can be allocated and still not have physically left the warehouse. This is where install confidence often gets overstated.
Find the stock problem before it becomes an install problem.
The goal is not just to know where stock should be. It is to catch the moment reality stops matching the plan.
Allocated, not scanned
Battery is assigned to a job, but no physical movement has been confirmed.
Aged transfer
Stock left the 3PL or branch but has not been received within the expected window.
Installer-held stock
Installer custody is visible, timestamped and linked to a customer job.
Serial mismatch
The unit scanned at pickup or install does not match the job allocation.
Return unresolved
A unit has come back from site without condition, reason, photo or next action.
Damaged but available
Returned or quarantined stock is still showing as available for another job.
Complements your OpenSolar project workflow.
OpenSolar helps your team design, quote and manage the customer project. HostMetric adds the physical battery custody visibility that sits around fulfilment, installer handoff and install readiness.
Customer/project context becomes the starting point for fulfilment.
Stock is linked to a job, customer and expected install window.
Scans prove where the battery physically is and who has it.
The team sees whether the install is protected or needs intervention.
Better custody visibility protects install readiness.
As battery volume grows, the workflow should not rely on memory, spreadsheets or staff heroics. The right custody layer gives managers operational truth before install day.
Know whether the battery is actually ready before the customer install date.
Reduce the gap between what the system says and what the warehouse or installer has.
Less time chasing where the battery is across branches, 3PLs and installers.
Capture returned units with reason, condition, job link and next action.
Add more battery installs without increasing operational ambiguity.
See exceptions before they become customer-facing problems.
Map your battery custody gaps before install volume exposes them.
Share a few details and HostMetric will recommend the best starting point — warehouse scan-out, installer custody, in-transit visibility, returns control or an end-to-end custody map.