Allocated in software. Not physically located.
The unit is assigned to a customer job, but nobody can confidently confirm the warehouse, branch, 3PL or person holding it.
HostMetric links battery stock to the customer job, tracks each important handover and flags missing movements before they become installation problems.
Your team can see where the battery is, who last handled it and what needs to happen next.
Your software may show that a battery exists or has been allocated. That does not confirm it arrived, left the warehouse, reached the installer or is ready for the customer’s install.
The unit is assigned to a customer job, but nobody can confidently confirm the warehouse, branch, 3PL or person holding it.
These gaps lead to urgent stock checks, uncertain install schedules and avoidable customer disruption.
HostMetric adds a physical movement and exception layer around your existing job and stock processes.
Connect the product or serial number to the customer, expected location and install date.
HostMetric surfaces the inventory movements that do not match the expected workflow.
OpenSolar continues to manage the customer project, design and proposal. HostMetric uses the job context to track allocation, fulfilment, installer handover and final reconciliation.
Know whether the correct battery has physically reached the right person before the customer appointment.
Reduce the calls, messages and spreadsheet checks required to locate missing units.
Record whether unused or damaged stock was returned, quarantined or made available again.
Move more battery volume without relying on memory and staff heroics to keep track of it.
The tracking model can extend to other high-value solar equipment. Batteries are usually the clearest place to begin because they combine unit value, serial evidence, installer handovers and install-day risk.
Yes. The workflow can follow each important handover across internal warehouses, third-party logistics providers, branches and installer crews, while keeping the battery linked to the customer job.
Not necessarily. The first step is to identify whether the visibility gap comes from the platform, its configuration or missing operational handovers.
No. The workflow should capture the handovers that materially affect stock accuracy and install readiness without adding unnecessary steps.
Yes. The workflow can record who collected the stock, which job it belongs to and whether it was installed or returned.
Yes. A retailer might begin with warehouse scan-out, installer collection, transfer receipts or returns before expanding the workflow.
Tell us how batteries currently move through your warehouses, 3PLs, branches and installer crews. HostMetric will recommend the most practical first step.